Review of the solution
We get to know your setup and customisations, so we understand the solution before we advise.
Support
Business Central support from consultants who know your solution
Fast, capable help with your Business Central or NAV — from dedicated consultants who know your setup and your business. Not an anonymous queue, but help from people who know the solution.
Good support starts before the error.
The better we know your setup, the faster we can help when everyday work stops — and the more problems we can prevent from happening again.
Support is more than fixing errors
The best support is also about understanding why the problem occurs. We help with urgent errors, everyday questions, user training and the small improvements that make Business Central easier to work in.
- Errors and problems in daily operation
- Questions about setup, posting and processes
- Smaller customisations and new reports
- User training and onboarding of new employees
- Updates and new Business Central versions
- Integrations to webshop, payroll, bank and other systems
How we work with support
Close to your solution — every time
Dedicated contact and prioritisation
You get dedicated consultants and an agreed way to prioritise when something is urgent.
Continuous improvement
We clear up the recurring problems instead of just putting out fires.
Frequently asked questions
Can you support a solution another partner built?
Yes. We regularly take over support of Business Central and NAV solutions from other partners. We start with a review of your setup and customisations, so we know the solution before we advise.
How quickly do you respond to a support request?
We prioritise requests by how critical they are to your operation. Urgent errors that stop work get the highest priority. We agree the specific response time with you.
Do we get the same consultants every time?
Yes. One of the most important principles at DynaFlow is that you meet dedicated consultants who know your setup — not a new person and a new case number every time.
Do you support both Business Central in the cloud and on-premises NAV?
Yes. We work with Business Central online, Business Central on-premises and older Dynamics NAV installations.
Need help with Business Central?
Briefly describe what you’re experiencing and a consultant will get back to you. We can also take over support of an existing solution.
DynaFlow ApS — Business Central and Dynamics NAV advisory.